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Most likely, if the network you're using goes out, then your device might automatically switch to using mobile data instead. Spotify Premium users can save playlists for offline listening, but free users have to be connected to the internet at all times to get to their music. Once you've fully shut down the app, open it and log in again with your fingers crossed. When you're in the menu, swipe through the apps to find Spotify, tap and hold it, then slide it up to close it.People with iPhone 8 or earlier models have to double-tap on the home button. Users with iPhone X or later models can get to their recent applications menu by swiping up from the lower part of the screen, then pausing in the middle.You can either tap 'close all' to force all the apps closed or scroll through to find and close only Spotify.
Hit the leftmost button, the three lines, to open the recent applications menu.
At the bottom of the screen are three buttons often seen as three lines, a square, and a back arrow. Depending on your phone, there are a couple ways to do this: Then exit by forcing the app closed - make sure it's not still running in the background. It happens with a lot of software or hardware, which is why 'turn it off and on again' is such a common problem-solving suggestion among techies.įirst, log out of your Spotify account. Sometimes things can go wrong at startup. There's a good chance your music app of choice is Spotify, considering it's got 286 million users, and if that's the case and you're experiencing a slight hiccup in service, check out this guide for tips on how to troubleshoot the app. We've all had the experience of jamming out while running errands and then, all of a sudden-boom- your music app crashes and you're left alone, the silence deafening. Losing your music just straight up sucks.